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Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Diriyah Services ("we", "us", or "our") collects, uses, and protects the information you provide when you visit our website diriyahservices.com or contact us for home maintenance services in Dubai and across the United Arab Emirates.

1. Information We Collect

We may collect the following information:

  • Information you give us directly — such as your name, phone number, email address, location, and service details when you call us, message us on WhatsApp, email us, or request an estimate.
  • Information collected automatically — such as your IP address, browser type, device information, pages visited, and time spent on our site, through cookies and similar technologies.

2. How We Use Your Information

  • To respond to your enquiries and provide the services you request.
  • To schedule, perform, and follow up on home maintenance work.
  • To improve our website, services, and customer experience.
  • To send service updates or, where permitted, relevant offers.
  • To measure and improve our advertising and website performance.

3. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. Cookies are small files stored on your device. You can disable cookies in your browser settings, although some parts of the site may not function as intended.

4. Advertising

We may use advertising services such as Google Ads, including remarketing, to show our ads on Google and partner websites. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. You can opt out of personalised advertising through Google Ads Settings.

5. Sharing Your Information

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business (for example, hosting or analytics providers), or when required by law.

6. Data Security

We take reasonable measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To do so, please contact us using the details below.

8. Children's Privacy

Our services and website are not directed at children, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Phone: 055 513 4506
  • Email: info@diriyahservices.com
  • Address: Al Quoz, Dubai, United Arab Emirates